Epic

Customer Story

Epic

Goals

Goals

Epic’s goal is to provide world-class healthcare software for patients and users around the world, all in a language that is most useful for them.

Challenges

Challenges

Epic needed to reduce the human effort required to translate a wide array of complex documents and support a high volume of strings generated in-house. They required a flexible solution that could accommodate diverse use cases, including string ID matching, an essential feature for maintaining consistency. Their prior TMS lacked robust support for sharing and collaborating across a large group of translators, which created bottlenecks and slowed progress.

Results

Results

After integrating memoQ, Epic gained a platform on which to build a custom solution that automates its development and translation pipeline. This setup now encompasses machine translation, automated delivery and retrieval, support for external translators, and enterprise-level metric reporting across the numerous languages they support.


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Using memoQ, Jerome Translations were able to take their work to another level as their projects and client base grew.

Jerome Translations

“Our experience with installing and using memoQ was extremely smooth. It seemed very straightforward compared to the competing products we had tried. memoQ consistently performed as expected.”

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The collaboration between memoQ and DHL enabled Monta to enter new European markets by automating 95% of translations, boosting productivity by 50%.

DHL Group

By automating 95% of our translation workflow, we’ve seen a productivity increase of roughly 50%. Integrating machine translation with memoQ and post-editing by CLS linguists ensures we deliver high-quality localized content while reducing the time and effort involved. This has allowed us to expand our reach into new markets more efficiently and cost-effectively

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Gamigo implemented memoQ TMS to meet rising localization demands, improve quality and workflow efficiency, and rely on expert support to keep projects on track.

Gamigo

memoQ empowered our team with faster turnaround times, ensured consistent quality across our translations, and increased productivity by 40% while enabling adherence to global standards and client-specific requirements.

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HubSpot aims to provide non-English user interactions that match the quality of its English ones across all customer touchpoints with its software and content, regardless of language preference. This is essential to HubSpot’s international growth strategy, enabling delightful experiences for its customers in all markets and adding value to their businesses.

HubSpot

It was very noticeable that the ability of memoQ AGT to leverage context-specific information when generating translations has significantly enhanced translation accuracy and quality, well surpassing the capabilities of some traditional machine translation tools.

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