Epic

Customer Story

Epic

Goals

Goals

Epic’s goal is to provide world-class healthcare software for patients and users around the world, all in a language that is most useful for them.

Challenges

Challenges

Epic needed to reduce the human effort required to translate a wide array of complex documents and support a high volume of strings generated in-house. They required a flexible solution that could accommodate diverse use cases, including string ID matching, an essential feature for maintaining consistency. Their prior TMS lacked robust support for sharing and collaborating across a large group of translators, which created bottlenecks and slowed progress.

Results

Results

After integrating memoQ, Epic gained a platform on which to build a custom solution that automates its development and translation pipeline. This setup now encompasses machine translation, automated delivery and retrieval, support for external translators, and enterprise-level metric reporting across the numerous languages they support.


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Baguette Translations improved efficiency with memoQ TMS, solving challenges like consistency, file compatibility, and collaboration. Automated QA and real-time teamwork enhanced quality, reduced errors, and increased client satisfaction.

Baguette Translations

In our experience, memoQ is not just a TMS; it\’s a strategic partner that empowers us to deliver exceptional translation services to our clients. It has truly transformed our agency from a state of managing complexity to one of streamlined efficiency and consistent quality.

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Learn how Presence implemented memoQ to integrate management of translations with their existing business management system.

Presence 

The flexibility of XLS filter configurations helps us in preprocessing and postprocessing multilingual XLS files faster and minimize mistakes, and project templates ensure we keep all client resources (such as TMs, glossaries, and non-translatables) in one place.

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Learn how Hockey Canada has been using memoQ cloud as a powerful ally in their translation projects and processes.

Hockey Canada

“memoQ cloud gives us the flexibility we need by allowing for multiple project manager licenses, which, in turn, provides each member of our team with complete control of their workflow from start to finish while still sharing a collaborative environment.”

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The collaboration between memoQ and DHL enabled Monta to enter new European markets by automating 95% of translations, boosting productivity by 50%.

DHL Group

By automating 95% of our translation workflow, we’ve seen a productivity increase of roughly 50%. Integrating machine translation with memoQ and post-editing by CLS linguists ensures we deliver high-quality localized content while reducing the time and effort involved. This has allowed us to expand our reach into new markets more efficiently and cost-effectively

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