Epic

Customer Story

Epic

Goals

Goals

Epic’s goal is to provide world-class healthcare software for patients and users around the world, all in a language that is most useful for them.

Challenges

Challenges

Epic needed to reduce the human effort required to translate a wide array of complex documents and support a high volume of strings generated in-house. They required a flexible solution that could accommodate diverse use cases, including string ID matching, an essential feature for maintaining consistency. Their prior TMS lacked robust support for sharing and collaborating across a large group of translators, which created bottlenecks and slowed progress.

Results

Results

After integrating memoQ, Epic gained a platform on which to build a custom solution that automates its development and translation pipeline. This setup now encompasses machine translation, automated delivery and retrieval, support for external translators, and enterprise-level metric reporting across the numerous languages they support.


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HubSpot aims to provide non-English user interactions that match the quality of its English ones across all customer touchpoints with its software and content, regardless of language preference. This is essential to HubSpot’s international growth strategy, enabling delightful experiences for its customers in all markets and adding value to their businesses.

HubSpot

It was very noticeable that the ability of memoQ AGT to leverage context-specific information when generating translations has significantly enhanced translation accuracy and quality, well surpassing the capabilities of some traditional machine translation tools.

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Since the integration of memoQ TMS into Alkemist’s localization processes, efficiency has increased by at least 70%.

Alkemist Translation Company

“Since memoQ is our primary TMS and we strive to run all projects through it, we could say that the gain in efficiency is at least 70%.”

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Using memoQ, Jerome Translations were able to take their work to another level as their projects and client base grew.

Jerome Translations

“Our experience with installing and using memoQ was extremely smooth. It seemed very straightforward compared to the competing products we had tried. memoQ consistently performed as expected.”

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The Axiom team was able to successfully deliver a large-scale software localization project for a multinational client within the Market Research industry, encompassing multiple languages and complex technical content.

Axiom Translate

“memoQ has been a game-changer for us, providing a robust solution that aligns with our localization needs within the Market Research industry. Its user-friendly interface and powerful features have positively impacted our workflow, allowing us to take on more projects without compromising on quality.”

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