Dinamic Group Services

Customer Story

Dinamic Group Services

Romania
Goals

Goals

Dinamic Group Services aimed to improve translation quality and efficiency, prioritize terminological consistency, and enhance workflows. The company also sought to expand internationally, ensuring localized content accurately reflects the brand’s messaging and values.

Challenges

Challenges

Before partnering with memoQ, the company encountered several challenges. Their coordination and review process was manual and highly time-consuming, often leading to errors. Maintaining consistent technology also proved to be an obstacle.

Results

Results

After implementing memoQ TMS, Dinamic Group Services achieved a 30% decrease in project delivery time and a 25% reduction in translation errors. Moreover, the company saw substantial improvements in terminological consistency, along with increased customer satisfaction.


“By using memoQ, we have observed a 35% increase in productivity, a 20% improvement in translation quality, and a 15% reduction in operational costs. These improvements have significantly impacted our turnover and customer satisfaction.”

Aida Matei
Dinamic Group Services

Why memoQ?

Drawn to memoQ’s user-friendly interface, advanced project management abilities, and flexible integration with existing tools, Dinamic Group Services began exploring memoQ as a potential TMS solution at the end of 2020.

Overcoming Challenges Together

Since implementing memoQ, Dinamic Group Services has effectively overcome challenges such as terminological inconsistency, project delays, and translation errors. memoQ enables them to centrally manage all translation projects, utilize translation memories and glossaries for consistency, and collaborate more effectively with translation and review teams.
  
Key features like translation memory, integrated glossaries, project management tools, and the pre-translation function have considerably optimized operations. In addition, detailed reporting and flexible workflows have led to significant improvements in their localization processes.

Support and Onboarding Experience

Dinamic Group Services consistently finds the memoQ team prompt and knowledgeable, resolving issues swiftly. For instance, when they required assistance with a complex integration, the memoQ support team delivered customized solutions that met their needs perfectly.
  
The onboarding process was well-structured, with training sessions tailored to Dinamic Group Services’ specific needs, allowing the team to use memoQ efficiently from the start.

A Partner in Success

memoQ has become more than just a tool for Dinamic Group Services. It is now a vital partner that meets the company’s specific needs and integrates seamlessly with their existing systems. This collaboration has allowed Dinamic Group Services to focus on key objectives—delivering high-quality translations and expanding into international markets.

Read More Success Stories

Learn more about how Deutsche Bahn decided to implement a Translation Management System (TMS) to streamline their localization processes and free up time to focus on quality and customer satisfaction.

Deutsche Bahn

“We want to keep control over our data throughout the entire translation process; in other words, we want to know who is working with our data and how.”

Read the whole story

Infor’s statistical machine translation (SMT) struggled with unrelated language pairs (like English to Japanese) and disfluent translations. Limited training data caused terminology issues when combining datasets, making it hard to maintain consistency across projects.

Infor

As Infor’s preferred machine translation provider, globalese by memoQ has been a reliable and strong partner for almost a decade now, allowing our department to speed up the translation process of new and recurring — often large — projects while maintaining structural, terminological, and overall linguistic correctness.

Read the whole story

Using memoQ, Jerome Translations were able to take their work to another level as their projects and client base grew.

Jerome Translations

“Our experience with installing and using memoQ was extremely smooth. It seemed very straightforward compared to the competing products we had tried. memoQ consistently performed as expected.”

Read the whole story

To manage large-scale, multilingual translation projects efficiently, Tomedes implemented memoQ TMS. This shift reduced manual effort by 30%, improved productivity by 50%, and improved the consistency and quality of translations across various languages.

Tomedes

memoQ empowered our team with faster turnaround times, ensured consistent quality across our translations, and increased productivity by 40% while enabling adherence to global standards and client-specific requirements.

Read the whole story