Epic

Customer Story

Epic

Goals

Goals

Epic’s goal is to provide world-class healthcare software for patients and users around the world, all in a language that is most useful for them.

Challenges

Challenges

Epic needed to reduce the human effort required to translate a wide array of complex documents and support a high volume of strings generated in-house. They required a flexible solution that could accommodate diverse use cases, including string ID matching, an essential feature for maintaining consistency. Their prior TMS lacked robust support for sharing and collaborating across a large group of translators, which created bottlenecks and slowed progress.

Results

Results

After integrating memoQ, Epic gained a platform on which to build a custom solution that automates its development and translation pipeline. This setup now encompasses machine translation, automated delivery and retrieval, support for external translators, and enterprise-level metric reporting across the numerous languages they support.


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With over 55 target languages, Altagram appreciates the flexibility and reliability of memoQ.

Altagram

“Adjusting segmentation rules is extremely helpful in some cases where clients have exotic text structures.”

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Logrus IT adopted memoQ TMS to simplify complex translation workflows and reduce manual effort. With powerful automation, flexible file handling, and customizable filters, memoQ improved processes and became a core tool in the company’s daily operations.

Logrus IT

Overall, using memoQ TMS has helped us manage complex translation workflows more efficiently and has reduced the amount of repetitive manual work. It’s become an integral part of our daily operations, and we continue to use it on a wide range of projects.

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After considering different TMS solutions, ARTE TV decided to go with memoQ in 2019. It ticks all of our boxes: It’s got an intuitive user interface for both our translators and PMs, and there are different deployment options. memoQ also provided us with training in French and German. Since switching to a TMS, our translation workflow has become more seamless without ever having to worry about poor quality.

arte

“After considering different TMS solutions, ARTE TV decided to go with memoQ in 2019. It ticks all of our boxes: It’s got an intuitive user interface for both our translators and PMs, and there are different deployment options. memoQ also provided us with training in French and German. Since switching to a TMS, our translation workflow has become more seamless without ever having to worry about poor quality.”

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Infor’s statistical machine translation (SMT) struggled with unrelated language pairs (like English to Japanese) and disfluent translations. Limited training data caused terminology issues when combining datasets, making it hard to maintain consistency across projects.

Infor

As Infor’s preferred machine translation provider, globalese by memoQ has been a reliable and strong partner for almost a decade now, allowing our department to speed up the translation process of new and recurring — often large — projects while maintaining structural, terminological, and overall linguistic correctness.

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