Epic

Customer Story

Epic

Goals

Goals

Epic’s goal is to provide world-class healthcare software for patients and users around the world, all in a language that is most useful for them.

Challenges

Challenges

Epic needed to reduce the human effort required to translate a wide array of complex documents and support a high volume of strings generated in-house. They required a flexible solution that could accommodate diverse use cases, including string ID matching, an essential feature for maintaining consistency. Their prior TMS lacked robust support for sharing and collaborating across a large group of translators, which created bottlenecks and slowed progress.

Results

Results

After integrating memoQ, Epic gained a platform on which to build a custom solution that automates its development and translation pipeline. This setup now encompasses machine translation, automated delivery and retrieval, support for external translators, and enterprise-level metric reporting across the numerous languages they support.


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Epic integrated memoQ TMS to automate its translation workflows, reduce manual effort, support consistent multilingual content, and improve collaboration among internal and external teams.

Learn how Hockey Canada has been using memoQ cloud as a powerful ally in their translation projects and processes.

Hockey Canada

“memoQ cloud gives us the flexibility we need by allowing for multiple project manager licenses, which, in turn, provides each member of our team with complete control of their workflow from start to finish while still sharing a collaborative environment.”

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With over 55 target languages, Altagram appreciates the flexibility and reliability of memoQ.

Altagram

“Adjusting segmentation rules is extremely helpful in some cases where clients have exotic text structures.”

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Infor’s statistical machine translation (SMT) struggled with unrelated language pairs (like English to Japanese) and disfluent translations. Limited training data caused terminology issues when combining datasets, making it hard to maintain consistency across projects.

Infor

As Infor’s preferred machine translation provider, globalese by memoQ has been a reliable and strong partner for almost a decade now, allowing our department to speed up the translation process of new and recurring — often large — projects while maintaining structural, terminological, and overall linguistic correctness.

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