Epic

Customer Story

Epic

Goals

Goals

Epic’s goal is to provide world-class healthcare software for patients and users around the world, all in a language that is most useful for them.

Challenges

Challenges

Epic needed to reduce the human effort required to translate a wide array of complex documents and support a high volume of strings generated in-house. They required a flexible solution that could accommodate diverse use cases, including string ID matching, an essential feature for maintaining consistency. Their prior TMS lacked robust support for sharing and collaborating across a large group of translators, which created bottlenecks and slowed progress.

Results

Results

After integrating memoQ, Epic gained a platform on which to build a custom solution that automates its development and translation pipeline. This setup now encompasses machine translation, automated delivery and retrieval, support for external translators, and enterprise-level metric reporting across the numerous languages they support.


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We decided to implement a CAT system to streamline our processes and boost quality. Thanks to memoQ, we’ve been able to resolve and prevent many consistency-related issues. Plus, its numerous features and user-friendly interface make working on assignments more efficient than ever before.

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Presence 

The flexibility of XLS filter configurations helps us in preprocessing and postprocessing multilingual XLS files faster and minimize mistakes, and project templates ensure we keep all client resources (such as TMs, glossaries, and non-translatables) in one place.

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Learn how BAUR saved more than 68% over old localization processes after switching to the memoQ server technology.

BAUR

“BAUR saved more than 68% over old processes using the memoQ server technology”

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