Goals
Epic’s goal is to provide world-class healthcare software for patients and users around the world, all in a language that is most useful for them.
Challenges
Epic needed to reduce the human effort required to translate a wide array of complex documents and support a high volume of strings generated in-house. They required a flexible solution that could accommodate diverse use cases, including string ID matching, an essential feature for maintaining consistency. Their prior TMS lacked robust support for sharing and collaborating across a large group of translators, which created bottlenecks and slowed progress.
Results
After integrating memoQ, Epic gained a platform on which to build a custom solution that automates its development and translation pipeline. This setup now encompasses machine translation, automated delivery and retrieval, support for external translators, and enterprise-level metric reporting across the numerous languages they support.
Read More Success Stories
Dinamic Group Services faced issues with terminology, workflows, and translation errors, affecting quality and growth. With memoQ, they cut delivery times by 30%, reduced errors by 25%, and improved customer satisfaction, supporting global expansion.
Dinamic Group Services
By using memoQ, we have observed a 35% increase in productivity, a 20% improvement in translation quality, and a 15% reduction in operational costs. These improvements have significantly impacted our turnover and customer satisfaction.
Once ASUS switched to memoQ’s TMS solution, the team managed to centralize all localization processes and communication to within memoQ.
ASUS
We quickly realized that it offers exactly the workflows we need to achieve our goals. We deal with a lot of products, so it’s important for us that the service is not limited to a certain number of translations.
With over 55 target languages, Altagram appreciates the flexibility and reliability of memoQ.
Altagram
“Adjusting segmentation rules is extremely helpful in some cases where clients have exotic text structures.”
Gamigo implemented memoQ TMS to meet rising localization demands, improve quality and workflow efficiency, and rely on expert support to keep projects on track.
Gamigo
memoQ empowered our team with faster turnaround times, ensured consistent quality across our translations, and increased productivity by 40% while enabling adherence to global standards and client-specific requirements.